Refund Policy
Last updated September 22, 2026
RxPlanMatch offers a 30-day money-back guarantee on RxPlanMatch subscriptions.
Our 30-day money-back guarantee
If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. You do not need to give a reason.
You can try the service before buying: every account includes 10 free comparisons with no card required.
How to request a refund
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders.
- Visit paddle.net and enter the email address used at checkout to find your order and request a refund.
- Or email us at fuller413@proton.me with your order details and we will arrange it with Paddle for you.
Refunds are returned to the original payment method. Your bank or card issuer may take a few business days to show the money.
After the refund window
After 30 days you can still cancel at any time. Cancelling stops future renewals; your access continues until the end of the period you have already paid for and then returns to trial limits. Refund requests made outside the guarantee window are considered case by case, including where a payment was made in error or the service was unavailable for an extended period.
Paddle's own refund policy also applies to every order.
Questions
Email fuller413@proton.me and we will get back to you. See also our terms and conditions.